Bob Long Repair Services

ProStar Paintball is the Midwests authorized technical service center for Bob Long.
Servicing all types of Bob Long markers.

Please contact ProStar Paintball to obtain a Service Order #. Call (402) 403-1880

Upon reciept of a Service Order # with ProStar Paintball you will need to do the following steps:

  1) Please DO NOT send in a Barrel or Air System, unless directed by ProStar staff.
  2) Package the marker very well as to avoid damage during shipping. ProStar Paintball is not liable for damages incurred from shipping, so pack it up well. Bubble Mailer is NOT recommended.
  3) Write your Service Order # with the mailing address.
      
       Example:
       S.O. # XXXX
       ProStar Paintball
       1408 Betz Road
       Bellevue, NE 68005-3027

  4) Ship your marker with proof of delivery to Pro Star Paintball. Signature Confirmation is the recommended choice. Both UPS and USPS offer this service to its customers. ProStar Paintball is NOT liable for lost packages.

FAQ's about service

Q ~ How long will it take to service my marker?
A ~ Usually it will be serviced and shipped back to you within 2 business days. You will be contacted by ProStar if additional time is needed for service.

Q ~ How do I track the progress of my Repair / Service?
A ~ You will be issued a User Account and Password when you call to obtain a Service Order #. You will be able to log into your online account 24/7 and track the status of your marker.

Q ~ How long will it take to recieve my marker once service is complete?
A ~ ProStar Paintball ships via UPS Ground service. Other shipping options and services are available upon request. Click HERE to view UPS Ground service in transit times.